Privacy Policy

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Data Protection and Privacy Policy

1. Introduction

The purpose of this policy is to explain how Gillbanks Family Law collects, protects, and uses personal data. Gillbanks Family Law is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.

2. What Types Of Personal Data Does Gillbanks Family Law Collect?

Gillbanks Family Law needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. Gillbanks Family Law also has access to personal data that is generated over the Network utilised by Gillbanks Family Law services including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances Gillbanks Family Law may also collect financial information about Gillbanks Family Law customers and end users from third parties to enable Gillbanks Family Law to assess its risks in granting credit terms and contact information about organisations Gillbanks Family Law considers may be interested in Gillbanks Family Law products and services.

3. How Does Gillbanks Family Law Obtain Personal Data?

Gillbanks Family Law obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the Gillbanks Family Law website); from third party list brokers; from resellers who pass on personal data to Gillbanks Family Law about end users; and directly from the Network utilised by Gillbanks Family Law services.

4. How Does Gillbanks Family Law Use The Personal Data It Holds?

4.1 Providing and Improving the Gillbanks Family Law Service

Most of Gillbanks Family Law’s use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Gillbanks Family Law may also use personal data to improve on the level and type of service Gillbanks Family Law offers to its customers. As part of this interest in improving the service provided Gillbanks Family Law may process personal data for the purposes of sales analysis and customer usage statistics.

4.2 Direct Marketing

Gillbanks Family Law may from time to time inform its customers, end users and potential customers about Gillbanks Family Law and Gillbanks Family Law affiliate products and services and other information Gillbanks Family Law feels may be of interest.

Customers and other recipients of information from Gillbanks Family Law may indicate at the time they first place an order with Gillbanks Family Law whether or not they wish to receive such information or at any later time by simply contacting Gillbanks Family Law as indicated in paragraph 9 below.

5. To Whom Does Gillbanks Family Law Disclose Personal Data?

As a general rule, Gillbanks Family Law does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Gillbanks Family Law is under an obligation by law to disclose personal data or where Gillbanks Family Law has contracted with third parties to assist in providing services to Gillbanks Family Law customers such as for delivery, installation and systems support services.

6. How Does Gillbanks Family Law Protect the Personal Data it Holds?

Gillbanks Family Law takes customer confidentiality and security very seriously. Gillbanks Family Law has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Gillbanks Family Law. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.

Gillbanks Family Law will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security.

7. Customers’ Rights

The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Gillbanks Family Law specific rights to access and rectify personal data held about them. These include the right to:


obtain from Gillbanks Family Law, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;


request the deletion or rectification of personal data which is inaccurate; and


as explained in paragraph 4.2 above to object to any unsolicited information sent by Gillbanks Family Law regarding promotions or new products and services.

8. Contact Details

If any individual wishes to contact Gillbanks Family Law regarding the personal data held about them or has any other question about Gillbanks Family Law’s data privacy procedures, they should direct an email to

9. Policy Updates

As part of Gillbanks Family Law’s commitment to compliance with data privacy requirements, and to reflect changes in Gillbanks Family Law’s operating procedures, Gillbanks Family Law may update the terms of this policy from time to time and will post the revised policy on this page.


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– Your IP address

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– If you followed a link to our sites, the previous web site visited

This information is used to analyse overall patterns of web site use

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